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Updating product mappings

Required Permissions

An employee must be assigned to the shop with a Shop Owner Admin role to perform actions referred to in this article.

Product-offer mapping is an ongoing process. Whenever new products are added to both ShopCtrl and Virtual Stock (Edge), you must repeat the mapping process to establish the connection for these new items.

After creating new mappings, you must also manually trigger a stock export to ensure the new products inventory levels are updated in Virtual Stock's system.

Steps to Map New Products:

  1. Prerequisite: Ensure a product with an identical Product Code in ShopCtrl and Supplier Part Number (SKU) in Virtual Stock exists on both platforms.
  2. Log in to ShopCtrl with Shop Owner Admin permissions.
  3. Navigate to Configuration > Shops.
  4. Select your Virtual Stock shop and click Edit.
  5. Go to the Shop synchronization > Edge Synchronization tab and open the Products and Offers pane.
  6. Click Download offers to fetch the latest list of offers from Virtual Stock.
  7. Click Preview to generate a mapping estimation file. Review the Create and Update tabs to identify new and modified mappings.
  8. Once confirmed, click Map to finalize the mapping process in ShopCtrl.
  9. Trigger Stock Export: Manually click Mark products for export. This creates sync requests to update all mapped products in Virtual Stock.
Export Processing Time

The export process may take up to 20 minutes to complete, as products are sent to the API in batches of 50 to comply with rate limits.

  1. Verification: Confirm the successful stock export by checking the product information directly in your Virtual Stock account or by downloading a new Preview file in ShopCtrl to review the updated status.