📄️ Messaging Overview
ShopCtrl messaging over WhatsApp and webchat: distribute incoming chats, link messages to orders, tickets and customers, and keep history in one place.
📄️ Messaging Interface
The ShopCtrl messaging window under Communication > Messages: the conversation list, message filters and the customer dialog pane.
📄️ Messaging Configuration
Configure ShopCtrl messaging with the MessageBird widget and WhatsApp Business, covering workspace setup and channel installation.
📄️ Handling Incoming Messages
Handle incoming chats in ShopCtrl: set your availability, receive new message notifications and reply from the messaging interface.