• 13 Sep 2022
  • 2 Minutes to read
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Required Permissions

An employee must be assigned to the shop with a Shop Owner Admin role to perform actions referred to in this article.

About PostNL

PostNL delivers for everyone. They deliver parcels every day and mail five days a week. On a weekday, they deliver on average 900,000 parcels and 6.8 million letters throughout the Benelux. PostNL is the indispensable link for their customers between senders and recipients, and the connector between the physical and the digital world.

About the integration

Fully automated set-up using your PostNL (API) credentials.
After a successful call, the PostNL API returns a PDF which is automatically added to the shipment(s).

Integration Settings

You can manage the settings of the PostNL Carrier account at:

Configuration -> Transport -> Carrier Accounts

You can add a new account by choosing the ‘add’ button and select ‘PostNL’.


PostNL Account info

Provide API key, customer code, and account number. These can be requested at PostNL.

Use the ‘test credentials’ button to ensure your credentials are valid.
Please note the ‘test credentials’ button can be used in both live and test mode.

Default settings

In this frame, you can manage specific carrier settings.

Barcode Type
Depending on the parcel/shipping/from-to country, PostNL works with different barcode types.|
The most frequent used types are:


Collection location
Provided by PostNL integration team or account manager.

Default Product code
Allows you to select the designated PostNL service type.

Available service types:

Code Service Description
33084 Grocery zending rbgg / avondbezorging
22928 Brievenbuspakje Extra NL
33085 Standaard Verzending
33086 Rembours
33087 Verhoogd Aansprakelijk
33089 Handtekening voor Ontvangst + Alleen huisadres
33090 Burenbelevering + Retour bij geen gehoor
33091 Rembours + Verhoogd aansprakelijk
33093 Rembours + Retour bij geen gehoor
33094 Verhoogd Aansprakelijk + Retour bij geen gehoor
33096 Handtekening voor ontvangst + Alleen huisadres + Retour bij geen gehoor
33097 Rembours + Verhoogd Aansprakelijk + Retour bij geen gehoor
33189 Handtekening voor ontvangst
33288 Rembours + Alleen Distributie
33289 Handtekening voor ontvangst + Alleen Distributie
33385 Alleen Huisadres
33389 Handtekening voor ontvangst + Retour bij geen gehoor
33390 Alleen Huisadres + Retour bij geen gehoor
44945 Global Pack
44946 EPS Standard delivery
44960 Belgium Deliver to stated address only
44961 Belgium Delivery to neighbour
44962 Belgium Signature on delivery + Deliver to stated address only
44963 Belgium Signature on delivery
44964 Belgium COD + Return when not home
44965 Belgium Extra cover (EUR 500) and Deliver to stated address only
44966 Belgium COD + Extra cover (EUR 500) + Return when not home
44878 Pickup at PostNL Location Belgium insured (commercial partner)
44880 Pickup at PostNL Location Belgium, no insurance (commercial partner)
44940 EU Pack Special to business
44944 EU Pack Special to consumer
44992 Direct Parcel to China

Use Sandbox
Check this box in case you are still in the test modus.

What's Next