📄️ Manage Returns
Register and process customer returns in ShopCtrl from Fulfilment > Returns, with resolutions for resend, repair, restock and credit invoices.
📄️ Issuing Free Replacement
Send a free replacement to a customer in ShopCtrl when a product arrives damaged and the buyer keeps the original item.
📄️ Configure Returns
Configure returns in ShopCtrl by defining the return reasons and conditions your company uses, plus custom return and return row statuses.
📄️ Creating Return Label
Generate a return label in ShopCtrl as a parcel with the Return option enabled, including the carrier and ship-from address prerequisites.