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    Email Templates
    • 13 Sep 2022
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    Contents

    Email Templates

    • Updated on 13 Sep 2022
    • 1 Minute to read
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    Article summary

    Required permissions

    An employee must be assigned to the Shop with a Power User role or higher to create and edit templates on a Shop Owner level.

    Overview

    Set up your email templates that will be automatically sent each time a customer orders a product, a shipment is created, or goods are purchased from a supplier. Create email templates on different subjects to choose from when you write to customers or suppliers.

    Kinds of email templates

    The mail templates are divided by types to be used on various occasions and displayed in selecting lists properly.

    Addressed toTypeDescription
    For CustomerGeneralGeneral topic customer emails
    For CustomerOfferAutogeneration of offers emails
    For CustomerOrderOrder confirmation emails
    For CustomerInvoiceInvoice issuing emails
    For CustomerCredit InvoiceCredit Invoice issuing emails
    For CustomerInvoice Reminder 1First invoice reminder email
    For CustomerInvoice Reminder 2Second invoice reminder email
    For CustomerInvoice Reminder 3Third invoice reminder email
    For CustomerPre Expiration Invoice ReminderPre expiration invoice reminder email
    For CustomerAfter Expiration Invoice MailAfter expiration invoice reminder email
    For CustomerOrderShipmentShipment confirmation email
    For CustomerService ContractService contract email template
    For CustomerOrder ReturnOrder return email template
    For SupplierPurchase OrderEmails sent with a purchase order
    For SupplierStock ConfirmStock confirmation emails
    GenericNonCustomerFree to use
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