Returns

Your client's return requests could be registered and managed from the Fulfilment > Returns page. Here you can register the products that need to be re-sent or repaired. Re-stock the items returning to the warehouse and automatically create a ...

This article describes a scenario when a product ordered was damaged during transit and a replacement needs to be sent to a customer. Providing that the buyer can keep the product. How to issue a free replacement to a customer After receiving a ...

Required Permissions An employee must be assigned to the shop with a Shop Owner Admin role to perform actions referred to in this article. To start using returns, you need to provide the return reasons and condi...